Terms of service

Terms of Service

Overview

Welcome to WESTROW. The terms “we,” “us,” and “our” refer to WESTROW.

WESTROW operates this store and website, including all related information, content, features, tools, products, and services offered to provide our customers with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not access or use our Services.

Section 1 — Access and Account

By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.

To access certain Services or purchase products, you may be required to provide information such as your email address, billing information, payment information, and shipping address.

You represent that all information you provide is accurate, current, and complete and that you have the necessary rights to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.

You may not sell, transfer, assign, or license your account to another person.

Section 2 — Our Products

We make reasonable efforts to accurately display and describe our products.

However, product colors and appearance may vary depending on your device, screen, display settings, lighting, and other factors.

We do not guarantee that the appearance of products displayed on your device will exactly match the physical product.

Product descriptions, pricing, availability, and other information may be changed at any time without prior notice.

We reserve the right to discontinue products or limit quantities available to any person, geographic region, or jurisdiction where permitted by law.

Section 3 — Orders

When you place an order through our store, you are making an offer to purchase the selected products.

WESTROW reserves the right to accept or decline an order where permitted by applicable law.

An order is not considered accepted until we confirm its acceptance and successfully process the applicable payment.

Please review your order carefully before submitting it. We may not always be able to accommodate modifications or cancellations after an order has been accepted or processed.

If we cancel, decline, or make a material change to an order, we may attempt to contact you using the email address, billing information, shipping information, or other contact details provided with your order.

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

You agree that purchases made through our store are for lawful personal or household purposes and not for unauthorized commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, promotions, and product availability may change without prior notice.

The price charged for a product will generally be the price displayed when the order is placed and reflected in your order confirmation.

Unless otherwise expressly stated, displayed prices may not include applicable taxes, shipping fees, customs duties, import charges, or other fees.

Promotional offers may be subject to additional terms and conditions.

You agree to provide current, complete, and accurate purchase, billing, payment, and account information.

You represent that you are authorized to use any payment method submitted for a purchase.

Section 5 — Shipping and Delivery

Delivery dates and shipping times displayed through our Services are estimates unless expressly stated otherwise.

Delays may occur because of shipping carriers, customs processing, weather conditions, high order volumes, or circumstances outside our reasonable control.

Additional shipping terms may be provided in our Shipping Policy.

Section 6 — Intellectual Property

The content available through our Services, including trademarks, logos, branding, text, graphics, images, videos, audio, designs, layouts, and other materials, may be protected by intellectual property laws.

Unless otherwise permitted, the Services and their content are intended for personal and non-commercial use.

You may not reproduce, distribute, modify, republish, display, sell, license, or commercially exploit protected content from our Services without authorization from the applicable rights holder.

WESTROW names, logos, designs, and branding may not be used without authorization where protected by applicable law.

Shopify and other third-party names, trademarks, and logos belong to their respective owners.

Section 7 — Optional Tools

We may provide access to tools or functionality offered by third parties.

We may not monitor or control these third-party tools.

Your use of optional third-party tools is at your own discretion and may be subject to additional terms and privacy policies provided by those third parties.

We may introduce additional tools, resources, functionality, or features in the future. Unless otherwise stated, such features will form part of the Services and may be subject to these Terms.

Section 8 — Third-Party Links

Our Services may contain links to websites, applications, platforms, or resources operated by third parties.

WESTROW does not control these third-party services and is not responsible for their content, accuracy, privacy practices, security, products, or services.

You should review the policies and terms of third-party websites before engaging in transactions or providing personal information.

Questions or complaints concerning third-party products or services should generally be directed to the applicable third party.

Section 9 — Relationship with Shopify

WESTROW is powered by Shopify, which provides technology that enables us to operate our online store and provide the Services.

Purchases made through our store are transactions directly between you and WESTROW.

Shopify is not the seller of the products purchased from WESTROW and is not responsible for fulfilling orders or providing the products sold by WESTROW.

Your use of Shopify-related functionality may also be subject to applicable Shopify policies and terms.

Section 10 — Privacy

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is powered by Shopify, certain personal information may also be collected and processed by Shopify in connection with your access to and use of our Services.

Please review our Privacy Policy for additional information about how personal information may be collected, used, processed, and disclosed.

Section 11 — Feedback

If you voluntarily submit reviews, ideas, suggestions, comments, proposals, or other feedback (“Feedback”), you represent that you have the necessary rights to submit that Feedback.

Where permitted by law, you grant us permission to use, reproduce, modify, publish, distribute, display, and otherwise use your Feedback for purposes related to operating, improving, and promoting our Services.

Feedback must not violate applicable laws or the rights of third parties.

You may not submit malicious software, unlawful content, misleading information, or content that infringes another person's intellectual property or other rights.

Section 12 — Errors, Inaccuracies and Omissions

Our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, delivery estimates, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and update information where permitted by applicable law.

Section 13 — Prohibited Uses

You may use our Services only for lawful purposes.

You may not use the Services to:

Violate applicable laws or regulations.
Infringe intellectual property or other legal rights.
Submit false, fraudulent, deceptive, or misleading information.
Distribute viruses, malware, or other harmful code.
Harass, abuse, threaten, defame, or harm another person.
Collect personal information about others without authorization.
Engage in spam, phishing, fraud, or other malicious activities.
Attempt to interfere with or circumvent security measures.
Copy, reproduce, scrape, resell, or commercially exploit the Services without authorization.

We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.

Section 14 — Termination

We may suspend or terminate access to all or part of the Services where permitted by applicable law, including when these Terms are violated.

Any provisions that by their nature should survive termination will continue to apply after termination.

Section 15 — Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services and products are provided on an “as is” and “as available” basis except where expressly stated otherwise.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded under applicable law.

Section 16 — Limitation of Liability

To the fullest extent permitted by applicable law, WESTROW and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.

Some jurisdictions do not allow certain limitations or exclusions of liability. In those jurisdictions, these limitations will apply only to the extent permitted by law.

Section 17 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless WESTROW and its applicable affiliates, service providers, contractors, and representatives from claims, losses, damages, liabilities, and reasonable costs arising from your material violation of these Terms, applicable law, or the rights of a third party.

Section 18 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

Section 19 — Waiver and Entire Agreement

Our failure to exercise or enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with applicable policies posted through our Services, constitute the agreement governing your use of the Services regarding the matters addressed herein.

Section 20 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior consent where such restriction is permitted by applicable law.

WESTROW may assign or transfer its rights and obligations where permitted by applicable law.

Section 21 — Governing Law

These Terms of Service and your use of the Services are governed by applicable laws, including the laws applicable to WESTROW's operations in Nevada, United States, subject to any mandatory consumer protection laws that may apply based on your jurisdiction.